Privacy Policy
Introduction
Kendra Clements Family Mediation is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Session Information: Details about your mediation sessions, including any notes or records taken during the sessions.
Payment Information: Credit card or other payment details for processing payments for our services.
Communications: Any correspondence between you and Kendra Clements Family Mediation, including emails, phone calls, and messages.
How We Use Your Information
We use the collected information for the following purposes:
Providing Services: To schedule and conduct mediation sessions, manage your account, and provide support.
Communication: To contact you regarding your sessions, send updates, and respond to inquiries.
Payment Processing: To process payments for our services.
Improvement: To improve our services and website based on feedback and usage patterns.
Legal Obligations: To comply with legal and regulatory requirements.
How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include secure storage of data, encrypted communications, and restricted access to personal information.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information in the following circumstances:
Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
Legal Requirements: When required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process.
Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to legal obligations.
Objection: You can object to the processing of your personal information in certain circumstances.
Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@kendraclementsfamilymediation.ca
Phone: 416-518-4957
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.
Effective Date
This Privacy Policy is effective as of August 3, 2025 .